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:: help with install :: (10)Post a New Message | Post a Reply
Aug 27 2004, 1:27 PM
 help with installPost a Reply
 edp1959

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from: somewhere

I get this error message at the end of the installation.

Error 1931.  The windows installer service cannot update the system file C:\WINNT\System32\comsvcs.dll because the file is protected by windows.  You may need to update your operating system for this program to work properly.

Any suggestions?  Has anyone else had this problem with the latest version?

Aug 27 2004, 3:05 PM
 Re: help with installPost a Reply
 ghost

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from: Washington, DC

I think you need to upgrade you windows installer.
You can find upgrades at microsoft's download center or you can also download this file (MSI Upgrade) and run setup.exe




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Ghost
Aug 30 2004, 5:26 AM
 Re: help with installPost a Reply
 edp1959

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from: somewhere

tried both of these and I still get the same message.

I have the latest version of windows installer.

Aug 30 2004, 6:02 AM
 Re: help with installPost a Reply
 ghost

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from: Washington, DC

If you ignore this message, thus the installation proceed?


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Ghost
Aug 30 2004, 6:13 AM
 Re: help with installPost a Reply
 edp1959

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from: somewhere

Yes, it seems to.  I'm also registering AWSReportwizard.dll manually with regsvr32 and that succeeds.  However, when I try to run I get an Automation Error Library not Registered.

objWiz= Server.CreateObject("AspWebSolution.ReportWizard2")


Aug 30 2004, 9:24 AM
 Re: help with installPost a Reply
 ghost

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from: Washington, DC

The file is AWSReportWizard2.dll
and make sure you have admin rights to install applications on the computer you are using


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Ghost
Aug 30 2004, 9:27 AM
 Re: help with installPost a Reply
 edp1959

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from: somewhere

Sorry,
the file I'm registering is AWSReportwizard2.dll.  I've got admin rights.

Aug 30 2004, 12:16 PM
 Re: help with installPost a Reply
 ghost

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from: Washington, DC

Try restarting the system then register the DLL file.


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Ghost
Aug 30 2004, 1:02 PM
 Re: help with installPost a Reply
 edp1959

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from: somewhere

Still get the same error message

Sep 3 2004, 6:18 AM
 Re: help with installPost a Reply
 ghost

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from: Washington, DC

Check out the latest installer for version 2.4.50 and let me know if you are still getting that message.


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Ghost
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