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:: Wow! I am impressed by the quality of support! :: (8)Post a New Message | Post a Reply
Feb 22 2005, 7:25 PM
 Wow! I am impressed by the quality of support!Post a Reply
 digitald2

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since: Feb 21, 2005
from: Hawaii

This seems to be such a little company but I am very impressed by their quality and promptness of support.  I had a bug I found the other day and today they already came out with a patch for it.  Awesome.  

I have another suggestion/request though.  I am trying to create a user defined field that accepts a date range.  For example I want to see sales between and user defined date range such as 02/01/05 through 02/22/05.
When I create a prompt it returns:

[Microsoft][ODBC SQL Server Driver][SQL Server]Syntax error converting datetime from character string.

Thanks,



Feb 23 2005, 12:24 PM
 Re: Wow! I am impressed by the quality of supp...Post a Reply
 ghost

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from: Washington, DC

thanks digitald2!
What version of SQL Server are you using?
Also make sure the fields are of DATETIME data type.
Also, try entering your date in the format YYYY-MM-DD e.g. 2005-02-23
and let me know if this makes any difference.




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Ghost
Feb 23 2005, 5:38 PM
 Re: Wow! I am impressed by the quality of supp...Post a Reply
 digitald2

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since: Feb 21, 2005
from: Hawaii

I created a report in your live demo under the trouble shooting group section that supposed to show orders between a certain date.

It returns

Syntax error in date in query expression '( ([Orders].[OrderDate]=#1994-11-01 Date# OR [Orders].[OrderDate]>#1994-11-01 Date#) AND ([Orders].[OrderDate]=#1994-11-20 Date# OR [Orders].[OrderDate]<#1994-11-20 Date#) )'.

I tried using both date formats

Feb 23 2005, 5:40 PM
 Re: Wow! I am impressed by the quality of supp...Post a Reply
 digitald2

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since: Feb 21, 2005
from: Hawaii

I notice after a while the reports in your demo dissapear.  Do you have it reset every couple of hours or so?

If so, how do you backup all these report files?  What if I want to export or backup my report files on my server, how would I go about doing that?

Thanks,

Feb 23 2005, 5:44 PM
 Re: Wow! I am impressed by the quality of supp...Post a Reply
 digitald2

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since: Feb 21, 2005
from: Hawaii

Syntax error in date in query expression '( ([Orders].[OrderDate]=#11/01/94 Date# OR [Orders].[OrderDate]>#11/01/94 Date#) AND ([Orders].[OrderDate]=#11/20/94 Date# OR [Orders].[OrderDate]<#11/20/94 Date#) )'.

Feb 24 2005, 9:02 AM
 Re: Wow! I am impressed by the quality of supp...Post a Reply
 ghost

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from: Washington, DC

I'm not what input you added.
Make sure you are entering just the date itself without the Date string
in the serch text as shown below:

Entering date filters

It should be
'( ([Orders].[OrderDate]=#11/01/94# OR [Orders].[OrderDate]>#11/01/94#) AND ([Orders].[OrderDate]=#11/20/94# OR [Orders].[OrderDate]<#11/20/94#) )'.

Instead of
'( ([Orders].[OrderDate]=#11/01/94 Date# OR [Orders].[OrderDate]>#11/01/94 Date#) AND ([Orders].[OrderDate]=#11/20/94 Date# OR [Orders].[OrderDate]<#11/20/94 Date#) )'.

Let me know if this helps

P/S: The examples on our site are overwritten every hour - I will set it to 3 hours.





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Ghost
Feb 24 2005, 9:22 AM
 Re: Wow! I am impressed by the quality of supp...Post a Reply
 digitald2

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since: Feb 21, 2005
from: Hawaii

I tried that but it still doesn't work.  I am using ?StartDate and ?EndDate as the user defined criteria.

Syntax error in date in query expression '( ([Orders].[OrderDate]=#11/01/94 Date# OR [Orders].[OrderDate]>#11/01/94 Date#) AND ([Orders].[OrderDate]=#11/20/94# OR [Orders].[OrderDate]<#11/20/94#) )'.

Feb 24 2005, 9:28 AM
 Re: Wow! I am impressed by the quality of supp...Post a Reply
 digitald2

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since: Feb 21, 2005
from: Hawaii

Oh... I see what you mean.  In the format section you can't define what date style displays.  You have to leave that blank.

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